Our Hotel

A Unique Merida Yucatan Hotel

Enjoy a seamless stay when you book at our hotel in Merida, Yucatan. Whether you’re traveling for business or leisure, Hyatt Regency Merida offers sophisticated facilities and superior services for an unforgettable experience. With 289 spacious guestrooms and suites which overlook the city, your stay in Merida will be comfortable and convenient. Our luxury hotel also offers a variety of delicious dining options depending on your personal tastes. Spend an afternoon soaking in the sunshine at our outdoor pool, or work out in our hotel fitness center. Hyatt Regency Merida also has over 1,000 sq. ft. of flexible space for meetings or social events. Make the most our trip, and book a reservation at our Merida, Yucatan hotel today. 


Hotel Features

  • 289 Rooms & Suites
  • Regency Club®
  • Individual Heat Control
  • Large Safe to Store and Charge Laptop
  • Travel Desk
  • Car Park
  • Hotel Shops
  • International Cuisine
  • Outdoor Swimming Pool
  • Tennis Courts
  • Golf Club Nearby
  • Fitness Centre
  • 14 Meeting Rooms
  • Outside Catering
  • Audio-Visual Equipment
More Hotel Features >>


Hyatt Regency Merida offers a specially designed room for physically challenged guests.

Special Need facilities include:

  • The rooms are located by fire exits for quick access. Guests with special needs will be brought to the attention of Security and in the  case of a fire, Security will provide immediate assistance
  • Accessible shower
  • Grab rails in the bathroom
  • Two disabled car park spaces and a ramp for ease of access
More Accessibility >>

Business Services

Business Centre

Our business centre at Hyatt Regency Merida hotel offers a full range of business services that include secretarial services, translation services, personal computers, fax, and workstations with Internet access, boardroom, scanning and photocopying.

Monday to Friday from 8:00 am to 8:00 pm
Saturday from 9:00 am to 2:00 pm

Contact: Ángela Bistrain
Email: angela.bistrain@hyatt.com 
Telephone: +52 (99) 9942 1234
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Guest Services

Hyatt Regency Merida hotel provides a wide range of guest services guaranteed to satisfy the needs of the most discerning guests. Just a few of the conveniences that our hotel in Merida offers include a travel agency and tour desk, car rental, a florist, parking and so on.
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Internet Access

Stay connected during your stay with us.

Costs at business centre:
  • Per 15 min: $20
  • Per 30 min: $30
  • Per 1 hour: $60
All charges in Mexican pesos

For your convenience we offer complimentary wireless high-speed internet access in rooms and public areas. 

Contact: Ángela Bistrain
Email: angela.bistrain@hyatt.com  
Telephone: +52 (99) 9942 1234
More Internet Access >>

Map & Directions

Distances to the Hotel

  •  Merida International Airport - 10 kilometres, 20 minutes by car
  •  Downtown - 2 kilometres, 5 minutes by car
  •  Convention Centre - 5 kilometres, 10 minutes by car
  •  Commercial Centres - 5 kilometres, 10 minutes by car
Directions to the Hotel

From the Airport:

  •  Follow the signs to the city centre until Avenida Itzaes
  •  Follow Avenida Itzaes until Miguel Hidalgo roundabout
  •  Take a right turn following the roundabout on Avenida Colon to Calle 60 and the hotel
From Merida Train Station:

  •  Exit train station and turn left
  •  Reach 46th Street and turn right
  •  Follow 46th Street one block and turn right on 57th Street
  •  Follow 57th Street until you reach Calle 60
  •  Turn right on Calle 60
  •  Follow it until you reach the intersection between Calle 60 and Avenida Colon, where Hyatt Regency Merida hotel is located.
From Merida Bus Station:
  • Take 68th Street until you reach 69th Street and then turn right
More Map & Directions >>

Onsite Services

  • Concierge
  • Assistant Manager on duty 24 hours
  • Babysitter on request
  • Hyatt Reservation Centre
  • Laundry and dry-cleaning
  • Bilingual hotel staff
  • Safety-deposit boxes at Front Desk
  • Taxis available 24 hours
  • Room Service 24 hours
  • Express check-out
  • Covered car park for 165 cars, with valet parking
  • Car rental
  • Travel agency and tour desk
  • Flower shop
  • Doctor available 24 hours
  • Non-smoking rooms
  • Major credit cards accepted
  • Outdoor swimming pool 
  • Fitness Center 
  • Two floodlit tennis courts
More Onsite Services >>


Access to the car park is gained from the back of the hotel via 60 street. The hotel's car park has height restrictions of 1.8 meters and Valet Parking is also available.

Up to 1 hour: MXN $15
Up to 24 hours (Daily Rate): MXN $150

Lost Tickets will be charged at our 24 hour daily rate per day parked.

For our disabled patrons, we have a car park situated at the side of the hotel.

Valet Services

The car park also offers a selection of valet services.

Quick Wash
30 Minute – MXN $30
includes car rinse, rain protector, full wash and dry
More Parking >>

Hotel Shops

Flower shop

Fresh, fragrant, and delightful arrangements.


Our pastry shop offers traditional Yucatecan specialities as well as freshly baked breads, French pastries and cakes.

The best in linen outwear, dresses, jeans, blouses and more.
More Hotel Shops >>


Hotel facilities and services include:
  • Taxis available 24 hours
  • Car rental
  • Travel agency and tour desk
  • Merida International Airport - 10 kilometres, 20 minutes by car
  • Downtown - 2 kilometres, 5 minutes by car
  • Convention Centre - 5 kilometres, 10 minutes by car
  • Commercial Centres - 5 kilometres, 10 minutes by car
More Transportation >>

Pet Policy

This hotel does allow pets. Please notify at the moment of booking your stay.

Please consider the following before making a reservation with your furry friend:

- A reservation must be made at least 3 days in advance of arrival

- Only dogs weighing 50 pounds and under are permitted. Two dogs may be allowed in a guestroom (considering the weight of both dogs does not exceed 75 pounds)

- Each pet must carry during the whole stay an ID tag indicating the owner name and phone number.

- Pets are not allowed in public areas such as a restaurant, pool, golf course. (Excepto for guide dogs)

- Pets must be settled by 9:30pm at your room.

- Owner will call housekeeping to arrange a daily cleaning time, otherwise room will not be serviced. The dog may not remain in the room while housekeeping is providing service.

- Owner is responsible for all damage to hotel property that the pet may cause.

- The hotel does not assume liability for a guests pet or its action while at the hotel.

 Manager on Duty will contact guests regarding noise and complaints.

We wish you an unforgettable stay with your furry friend!

More Pet Policy >>
Make a Reservation

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  • Adults
  • Children help
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 Special Rates (AAA, GOVT, ...)
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Check-in Time: 3:00 p.m.
Check-out Time: 12:00 p.m.

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Book Now or call +52 999 942 1234

Ave. Colon esq Calle 60, a 100 metros del Paseo Montejo, Merida, Mexico, 97000