Pet Policy

This hotel does allow pets. Please notify at the moment of booking your stay.


Please consider the following before making a reservation with your furry friend:

- A reservation must be made at least 3 days in advance of arrival

- Only dogs weighing 50 pounds and under are permitted. Two dogs may be allowed in a guestroom (considering the weight of both dogs does not exceed 75 pounds)

- Each pet must carry during the whole stay an ID tag indicating the owner name and phone number.

- Pets are not allowed in public areas such as a restaurant, pool, golf course. (Excepto for guide dogs)

- Pets must be settled by 9:30pm at your room.

- Owner will call housekeeping to arrange a daily cleaning time, otherwise room will not be serviced. The dog may not remain in the room while housekeeping is providing service.

- Owner is responsible for all damage to hotel property that the pet may cause.

- The hotel does not assume liability for a guests pet or its action while at the hotel.


 Manager on Duty will contact guests regarding noise and complaints.


We wish you an unforgettable stay with your furry friend!

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Ave. Colon esq Calle 60, a 100 metros del Paseo Montejo, Merida, Mexico, 97000

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